The Challenge
A retail broker contacted Eric Marcus, Managing Director of One80’s national life and health insurance brokerage, with a time-sensitive issue involving a high-profile client, a professional athlete with multiple business ventures. The client was dissatisfied with their current agent, and their insurance portfolio lacked cohesion, with Media Liability and Cyber coverages already expired. The One80 team was assembled, including Ken Linneman, Vice President, Wholesale Practice, to address the urgent needs and coordinate a late-night conference call to discuss next steps.
The Solution
The One80 team was able to take over all lines of business, quickly obtaining Broker of Record letters to secure proper Media Liability and Cyber coverage, ensuring no gap in protection. They also worked towards aligning the client’s policies to a common expiration date for better portfolio management. The client and their family expressed gratitude for One80’s transparency and expertise, which not only resolved their immediate concerns but also established a foundation for future business opportunities.