One80 is a fully licensed insurance agency and third-party administrator for extended warranty and service plan solutions. Our diverse customer base includes SMEs, large resellers and colleges and universities throughout the country. We offer customization programs to meet the unique needs of our customers.
Extended Warranty and Service Plan Solutions Overview
The target classes and typical risks we focus on for this program are:
Technology
(commercial and consumer – service contracts and insurance)
- Laptops
- Chromebooks
- Tablets
- Smartphones
- Desktops
- Wearables
- Gaming hardware
- Accessories
Consumer Electronics
(commercial and consumer – service contracts and insurance)
- TVs
- Digital Signage
- Printers
- Cameras
- Monitors
- Smart devices/ iOT
Specialty
(commercial and consumer – service contracts and insurance)
- Limited warranty
- OEM warranty
Appliances
(commercial and consumer – service contracts)
- Refrigerators & Freezers
- Ovens / Ranges
- Washers & Dryers
- Small Appliances
Furniture
(commercial and consumer – service contracts)
- Sofas, Love Seats & Recliners
- Tables & Chairs
- Adjustable Beds
- Case Goods & Other Hard Surfaces
Fitness
(commercial and consumer – service contracts)
- Treadmills
- Indoor Bikes & Cycles
- Rowers & Steppers
- Strength Equipment
The highlighted features of this exclusive program include:
- Create innovative products that are compliant, sellable and financially sustainable
- Comprehensive online learning management system
- Operational support includes actuarial, technology and ongoing communications
- Dedicated support team offers ongoing training and a program development manager
- Reporting, actuarial, financial and other key service metrics provided
- Over 1,000 authorized service providers spanning over 40,000 US zip code
- Extended warranty programs typically deliver a 50% margin, boosting profits while enhancing customer satisfaction and product loyalty
The available coverages we have to offer for this program are:
Extended Service Plans:
- Mechanical or electrical failures and power surge
- Accidental damage from handling such as cracked screens, spills, and drops
Insurance Solutions include:
- Mechanical Failure
- Accidental Damage
- Liquid Spills
- Theft, burglary and robbery
- Vandalism, flood & fire
- Loss
Service Strategies include:
- Courier Service
- Carry-In
- Onsite Repair
- Self-maintainer
- Advanced Exchange
- Depot Repair
- Replacement
- Direct Reimbursement