Montage Jewelry Care, a subsidiary of One80 Intermediaries, is a leading provider of care plans for jewelry and watch purchases. Our care plans are available through jewelry retail stores at the time of purchase. Covering most jewelry and watch purchases including rings, earrings, bracelets, pearls, leather, rubber and metal bands, and more. For over 40 years we have built a reputation for timely and responsive customer service. From the initial contact with our service center staff to the prompt completion with our repair service, we make care plans simple so you can wear your jewelry with pride and not worry!
Jewelry and Watch Coverage Overview
The target classes and typical risks we focus on for this program are:
Jewelry:
- Rings
- Bracelets
- Necklaces
- Earrings
Watch Parts:
- Bezel
- Case
- Crown
- Crystal
The highlighted features of repair coverage for this program include:
- Replacement of stones, as a result of covered damage
- Repair or replacement of cracked or chipped stones
- Center Stone coverage included in the Lifetime plan only
- Accidental Damage to stem/crown
- Accidental Damage to case or bezel
- Accidental Damage to crystal
- Deep scratches, rips or gouges to leather or rubber watch strap
- Water damage to water resistant products
A general overview of the coverages we offer for this program are:
- Tightening or resetting of stones
- Ring sizing
- Cosmetic rhodium plating of white gold
- Soldering, as required
- Broken, bent or worn prongs or mountings
- Broken bracelets or chains
- Knots or kinks in bracelets and chains
- Broken earring posts or backs
- Stretched or broken pearl strands
- Cracked or thinning ring shanks
- Replacement of batteries due to failure or depletion
- Broken clasp or links in metal watch bands
- Mechanical Failure
- Deep scratches or gouges to metal watch strap, band or bracelet
If you have additional questions regarding your Montage Jewelry Care plan, please contact our Customer Care Center.
Hours of operation:
Monday – Friday
8:00am – 6:00pm (CT)
Call 1-888-807-2249 or email:
claims@montagejewelrycare.com
- To have services performed, please go to your original retailer or another registered Montage Jewelry Care plan service provider. Be sure to take your original sales receipt and covered product. You may also call or email us.